Training Opportunities

:: Menu ::

:: Resources ::

:: Training Opportunities ::

Quick Content Links

Student Loan Repayment
Professional Training
Financial Literacy
Products & Services

Student Loan Repayment

We are proud to offer the following student loan repayment training:

Exit Counseling - This one-hour, live presentation is designed to assist schools with their exit counseling responsibilities, including those identified in HEOA. In this one-on-one format, our trainers are able to emphasize the seriousness and importance of the student loan repayment obligation. We’ll describe repayment options and encourage students to get assistance when necessary. By providing this complimentary training, we also hope to help schools positively affect cohort default rates.
Options for Getting Out of Default - By clearly defining all of the available voluntary and non-voluntary payment options, this live presentation empowers borrowers with the knowledge they need to get their loan out of default so they can get back on the right path.

If you're interested in receiving other specialized, loan repayment training, contact us at:

OCAP Policy, Compliance and Training
Phone: 800.247.0420 (toll-free) or 405.234.4489
Fax: 405.234.4582
E-mail: pct@ocap.org

« Back

Professional Training

We periodically conduct training sessions for Oklahoma schools and lenders. If you're interested in receiving specialized, industry training, please contact us for more information. Some of the sessions available include:

Team Advantage - Discover the fundamental characteristics of high performing teams with these session topics: characteristics of highly functional teams; four stages of team development; the value of a common vision; and using trust, effective communication and diversity for optimal team interaction and performance.
Successful Workplace Communication - Establish effective communication habits at work and home by practicing the four C’s: consistency, clarity, compromise and confidence.
Income-Based Repayment - Learn the fundamentals of the Income-Based Repayment (IBR) plan, which became effective on July 1, 2009. Topics include background information, eligible loan types, Partial Financial Hardship (PFH) and documentation, determination of PFH, definitions, disclosures, payments and forgiveness.
Regulations & Research - Keep up with the ever-changing federal rules by learning how the process works and accessing the tools that will help you find the answers you need.
Default Prevention School Tool - Learn how to use our free tool to maximize your resources in combating loan delinquencies.
Telephone Skills - Interactively focus on how best to serve customers over the phone.
Listening Skills - Learn the importance of listening to customers and how ineffective listening can affect your customers and staff.
Teamwork with Vision - Focuses on identifying and communicating a common team vision.
Magic Words that Change Negative to Positive - Find positive substitutions for some everyday words and body language often viewed as judgmental.
Dealing with Difficult People at Work - Get five tips about dealing with co-workers who are cranky, aggressive, subtle snipers, complainers, and silent avoiders.
Goal Setting that Keeps You Motivated - This course can help you use goal-setting to create self-confidence, identify goal-setting barriers and learn guidelines for successful goal-setting.
How to Thrive in a Stressful Workplace - Learn to identify the causes of stress, get three steps to improve perception and discover ten stress buster tips.
Increase Your Workplace Energy - Discover 16 steps to energize and motivate yourself and others at work.
Practice Leadership Skills: Get Noticed - Develop your leadership potential and make leadership a way of life, rather than a position. You'll find out how to go from ordinary to extraordinary.

If you don't see the training you need listed here, please contact:

OCAP Policy, Compliance and Training
Phone: 800.247.0420 (toll-free) or 405.234.4489
Fax: 405.234.4582
E-mail: pct@ocap.org

« Back

Financial Literacy

Oklahoma Money Matters (OKMM), OCAP's financial literacy initiative, teaches personal finance workshops for students and community organizations. We also provide train-the-trainer support in a variety of topics, including:

Budgeting
Credit
Saving
Student Loan Management
Identity Theft

Contact OKMM at OklahomaMoneyMatters@ocap.org, 405.234.4457 or 800.970.OKMM (toll-free) to discuss your financial education goals and how we can help!

« Back